We Speak Nerd (So You Don’t Have To)
Have you ever wished your technology would just work, so you could focus on your business? With TrueManage, we take care of your computers, printers, servers, network, smart phones, tablets: whatever you have.
24/7 Tech Support
Unlimited access to your tech support team via desktop chat, phone or email. Tech worries don’t happen on a schedule. Whether it’s Thanksgiving day or the middle of the night before your big presentation, we’re always ready to help. Tech support is always just a click away. No waiting on hold or wondering when a support person will show. No worries, period. Click on the desktop icon and we’re there.
Performance Optimization and Maintenance
Keeping your systems up-to-date and properly maintained is critical for system security and peak performance. Our team of tech experts make sure your PCs, laptops, network and servers are optimized and updated regularly. This increases the life of your technology investment and makes everything run faster. We also work with your ISP and third-party vendors to manage software license information, hardware warranties and Service Level Agreements.
24/7 Server and Network Monitoring
We know your business depends on your network and servers. If these systems go down, your operation is down. We use specialized monitoring applications to notify us of even the smallest hiccup. Then, we jump on the problem and get it resolved quickly so your business can operate normally. Our team will often resolve overnight issues before your employees return to work the next day. This prevents a loss of productivity due to something breaking at night and not being discovered until the next morning.