Clustered Mail Design

City of Wilson

The City of Wilson, population 49,000, sits about 45 minutes east of Raleigh on North Carolina’s coastal plain. When the city decided to upgrade its Microsoft Exchange infrastructure, it called on the engineers at Wellshade.

The Problem

The City of Wilson’s IT management knew that their internal email system was outdated and needed to be upgraded but the prospect of migrating to Microsoft’s latest version of Exchange Server had numerous complexities and far-reaching technical implications. They needed a design that would accommodate their specific requirements and allow for future growth.

The Solution

Wellshade’s Microsoft-certified engineers developed a clustered design that added new levels of redundancy and scalability to the city’s email infrastructure. “Wellshade designed a clustered environment when we upgraded,” said Tim Holley, Senior Server and Telecommunication Administrator for the City of Wilson. The new design also allowed the city to decommission its old Exchange servers at its leisure. “It was excellent. They did a really good job.” In addition to developing the design, Wellshade engineers built the new Exchange environment, created detailed documentation and migrated several test accounts to validate the design. We worked closely with the city’s IT staff as they migrated the remaining mail accounts and provided ongoing support to their users.

It was excellent. They did a really good job.

- Rick Thompson // Hugh Chatham Memorial Hospital

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