Our services programs, such as CompleteCARE,
are bundled services that provide flexibility, scalability and
real value. Each program is designed to address common issues
in the IT industry. For example, CompleteCARE
was developed because many of our customers felt overwhelmed
by their IT burden. With complete managed services, we are able
to assume our client's day-to-day IT rigor while they focus
on growing their business.
Over the years, we have found that there is not a specific "target
audience" for our bundled services. Small companies appreciate
the reasonable prices of our programs but we have also discovered
that large organizations respond to the straight-forward design.
We are sometimes asked to expound upon the merits of bundled
service offerings. The principle benefit of bundled services
is that by leveraging common resources, we can provide predictable
results at a low price. It is analogous to the fast-food trend
of providing all inclusive "combo meals". Combos make ordering
easier and are less expensive than buying each individual meal
item separately.
Wellshade did not invent bundled services; no more than McDonalds
invented the combination meal. However, we have embraced this
philosophy as a means to provide high quality services that
are reasonably priced, easy to understand and beneficial to
our customers.